The 7 Most Asked Questions During the Pre-Booking Process
Staying in a private villa is one of the choices that offer our guests the most privacy compared to other types of accommodation such as a hotel or resort. However, there are some important things that vacationers should consider before booking a villa or holiday home. In particular, holiday home rentals in Kaş, Kalkan, Bodrum, and other distinguished holiday resorts are different from traditional accommodation types, and guests need to pay attention to some points and be ready for a privileged holiday experience to understand the concept of villas.
Below are 7 frequently asked questions we receive from our guests that you may find helpful in your search for the perfect private villa accommodation...
IS THERE STAFF IN THE VILLA?
Each villa has different types of concepts. However, no staff team provides personal service to you in the rental villas of Tatilnekolay.com. We accompany you until the moment you enter the villa and are a phone call away for any questions you may have after that.
You can also get information about additional services by directing your questions to our team before booking the villa.
IS THE AIRPORT TRANSFER OFFERED FREE OF CHARGE?
Before arrival, guests may want to find out if any pick-up service is available and included in the price. In some cases, it offers airport transfers to customers traveling in a large group. However, some may incur extra charges. Therefore, you must ask your agent or villa representative about this detail in advance.
IS MEAL INCLUDED IN THE RENTAL?
Meals are not included in the rental price when booking a private villa. However, some villas offer free breakfast. In most cases, you have to pay for food and drink at your own expense. You can do your shopping at the markets in the area where you are staying.
WHAT ARE THE FACILITIES IN THE VILLA?
A private luxury villa usually comes with complete high-end amenities such as a cinema room, gym, spa and sauna room, tennis court, private infinity pool, and stunning views. Normally guests can access all services. To learn more about the amenities and features of luxury and regular villas, “What should be the features of a quality villa?” You can read our article.
HOW TO MAKE PAYMENT?
Villa rental fees can be paid by bank transfer or credit card. You can pay 35% of the total amount as a prepayment by wire transfer-eft, credit-debit card. The remaining 65% is collected in cash on arrival. The remaining payment at the entrance cannot be made with a credit or debit card.
IS A DEPOSIT REQUIRED?
Yes, most villa owners require a deposit before accepting any reservation. The damage deposit determined for the villa at the entrance to the villa is requested as a precautionary measure during your stay. After checking the villa on the day of departure, the deposit will be returned to you if there is no damage. Payment methods can be made via credit card or bank transfer.
